Human Resource Management: practice questions

6 questions · 12 marks · free, no account · Read the notes first

1. Question 1Multiple choice · 1 mark

   Which of the following is an advantage of recruiting from internal sources?

   A

   It brings in new ideas.

   B

   It gives a larger pool of candidates.

   C

   It is cheaper and faster.

   D

   It never creates another vacancy.

2. Question 2Multiple choice · 1 mark

   According to Herzberg's Two-factor Theory, which of the following is a hygiene factor?

   A

   Recognition

   B

   Responsibility

   C

   Achievement

   D

   Working conditions

3. Question 3Multiple choice · 1 mark

   A manager believes that staff dislike work and must be closely supervised. This reflects

   A

   McGregor's Theory X.

   B

   McGregor's Theory Y.

   C

   Herzberg's motivators.

   D

   self-actualisation needs.

4. Question 4Multiple choice · 1 mark

   Which of the following is an example of on-the-job training?

   A

   Taking a part-time university course

   B

   Being coached by a supervisor while working

   C

   Attending an external seminar

   D

   Studying an online degree

5. Question 54 marks

   Explain TWO objectives of performance appraisal.

   Show worked solution

   Any TWO (2 marks each):

   • Basis for rewards: a fair record of performance helps decide pay rises, bonuses and promotion.
   • Identify training needs: weaknesses found in the appraisal show what training each employee needs.
   • Feedback: employees learn what they do well and what to improve, which helps them perform better.
   • Goal setting: the manager and employee agree targets for the next period.
6. Question 64 marks

   A company gives all staff a pay rise, but morale is still low a few months later. Based on Herzberg's Two-factor Theory, explain why, and suggest TWO methods to motivate the staff.

   Show worked solution

   Pay is a hygiene factor: a pay rise removes dissatisfaction but does not create satisfaction or lasting motivation. (2)

   Methods using motivators (any TWO, 1 mark each):

   • Give staff more responsibility and more challenging tasks (job enrichment).
   • Give recognition for good work, e.g. an outstanding employee award.
   • Provide clear advancement opportunities.